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Need for a Warehouse Management System (WMS)

July 17th, 2007

A Warehouse Management System (WMS) is an important part of an effective Supply Chain Management system. Every day you receive products, put them away, count them, pick them, and ship them out the door. After that you review what happened, report to clients, bill them, and get paid.

A Typical Warehouse

The process works till you realized the operation is big enough to be controlled using conventional means and because the inventory costs business dearly in operating expenses, there is always pressure from the business managers to find a way to put lid to these operating expenses that’s hurting the bottom dollars. On the other hand mismanagement results into lost orders and decreased customer satisfaction.

A need for efficient, productive and accurate means of running a warehouse is required and an investment into the Warehouse Management Systems (WMS) to deliver results with a great return.

Business manager then turn their attention to WMS which is low risk using proven technology with rich functionality to run an efficient and cost-effective warehousing operation at its peak. The biggest challenge is then finding a specialist WMS supplier that is efficient in all it is processes and is a great fit for their warehouse operations.

You will find many vendors but the idea of a WMS is that it uses technology such as RF and bar-coding to automate entire process flow of warehouse right from receiving of goods in the warehouse to finally shipping to customers, automating the process eventually improving efficiency and accuracy, and to better utilize labor resources quite simply to do things better, faster, cheaper.

WMS is more than just bar-coding and RF or batch processing, and a lot more than inventory management and order management.

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The NAXTOR-WMS Warehouse and Distribution Management System - An Overview

July 13th, 2007

The NAXTOR-WMS Warehouse and Distribution Management System - an Overview

Whether your warehouse is a thousand square feet or a million square feet, the fundamental challenges are the same: how do you reduce inventory, fill orders fast (and ship them faster), improve accuracy, prioritize the movement of your most profitable goods, maximize worker productivity, minimize wasted space and at all costs keep from having to tell your customers that you don’t have what they need? The answer to all of these challenges is the same: Naxtor’s Warehouse Manager. An extraordinarily powerful and flexible solution, Our Warehouse Manager offers a comprehensive menu of capabilities, and practically infinite flexibility in their application making it an ideal product for virtually every warehousing and logistical operation.

Overall System Diagram

Overview of the Warehouse Management System

  • The supplier sends goods to the warehouse
  • A Goods Received Note (GRN) is also sent to the warehouse
  • The goods are stored in the warehouse
  • The customer sends an order
  • The goods are retrieved from the warehouse
  • A despatch note is created
  • The goods are sent to the customer with a despatch note

Goods Received

Goods Received

  • The supplier sends goods to the warehouse, along with a GRN
  • The information on the GRN is entered into The Warehouse Management System
  • Naxtor Warehouse Management System creates putaway instructions for the goods
  • The warehouse team take the goods and store them in the warehouse based on the putaway instructions
  • After the goods have been put away, the putaway confirmation is entered into The Warehouse Management System
  • The system updates the stock files to reflect the change in stock levels

Order Processing/Goods Out

Order Processing/Goods Out

  • The customer sends an order
  • The information on the order is entered into The Warehouse Management System
  • Naxtor WMS creates picking instructions for the goods
  • The warehouse team pick the goods based on the picking instructions
  • After the goods have loaded, the picking confirmation is entered into The Warehouse Management System
  • The system updates the stock files to reflect the change in stock levels

Locations
A fundamental concept in The Warehouse Management System is the Location - the place items are stored. As the Naxtor WMS is a generic system, it must provide flexibility to cope with any type of warehouse and any type of stock. In order to provide such flexibility, the following conceptual areas within the warehouse are used:

  • Zones
  • Faces
  • Bays
  • Levels

Example Warehouse - top view

Warehouse Locations Schematic

A zone is the largest area within a warehouse. In some warehouses, especially small warehouses, there may be only one zone whereas in other, possibly larger warehouses there may be several zones. You can use zones to separate different departments: you may like to have different zones for departments T01 and T02, for instance. You can also use zones to represent different physical locations within your warehouse: you may have a zone for downstairs and a zone for upstairs. When The Warehouse Management System is installed at your site, a survey will have already been carried out to determine the best system for your needs.

A face represents a picking face: the aisle you walk down when picking goods from a particular bay. Faces generally run parallel to each other. In order to arrive at a particular bay, you must therefore specify a zone, a face and a bay number.

A bay is a vertical multi-level collection of locations. One level within a bay represents the smallest area within a warehouse: a single unique location. A location can store any type of item and could be a pallet, a clothes rail, a bin or even simply floor space. Therefore, to identify a single unique location within your entire warehouse, you must specify the zone, the face, the bay and the level.

This system ensures that The Warehouse Management System is able to work with practically any warehouse configuration. Under some circumstances, however, Naxtor WMS System may have been tailored further to accommodate an unusual situation.

Features & Benefits

  • Handheld portable scanner support: Point and scan to issue, receive, and conduct an inventory.
  • Portable time and date stamp: Know exactly when an item was checked out, moved, inventoried, or added.
  • Receiving & Picking: Receiving goods can be either scanned or manually entered into the system. The received goods are then put away into the warehouse locations using system algorithm to find most suitable location for the item based on its size, weight or any other dimension associated with it. The check in and check out allows real transparent inventory data to be maintained. Picking instructions produced by the system are passed onto warehouse staff to pick the required products against n numbers of order eventually shipping to customer..
  • Items are tracked to a location: You will know exactly what you have and where it is located.
  • Prints bar codes: Print item, location, and custom bar code labels
  • Import/Export: Imports or exports ASCII or text data for shared use with other software systems.
  • Track both check-in/out items and consumable items: Manage a stockroom as well as check in/out items too.
  • Reports : See who has an item; know if it is past due. Find usage by department and person.
  • Add custom fields: Allows custom fields to be added for picking, shipping, storing operation.
  • Security levels: User names and passwords allow you to restrict a user to “view only” access, or three other levels of access.
  • We based Application: Accessed using a browser.
  • Supports unlimited sites, locations, and items: You can manage an unlimited number of items in unlimited sites and locations.
  • Audit trails are extremely comprehensive and log all stock transfers with an electronic date, time, initiator and reference stamp. This transaction information is archived for the life of the product and can be easily and flexibly accessed for management information reporting purposes.

Technical Features Includes

  • Wireless hand held devices support
  • Cycle Counting
  • Inventory Moves & Transfers
  • Multiple Units of Measure
  • Paperless Picking & Receiving
  • Physical Inventory
  • Supports Plug-Ins through WiA
  • Staging
  • Portable data collection terminal Bar Code Printing
  • Terminal Messaging
  • RF (WiFi) portable data collection terminal Application
  • Cross Docking
  • Cubing(Space Management)
  • Directed Pick & Put away
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What is Warehouse Management System (WMS)

July 5th, 2007

 

What is Warehouse Management System (WMS)

WMS Benefits

Advantages for WMS Users

 

What is Warehouse Management System (WMS)

Warehouse management systems (WMS) are best described as the advanced technology and operating processes that optimize all warehousing functions. These functions typically begin with receipts from suppliers and end with shipments to customers, and include all inventory movements and information flows in between. Warehouse management systems have typically been associated with larger, more complex distribution operations. Small, non-complex distribution facilities have historically not been viewed as candidates to significantly streamline operations and reduce costs. However, even smaller and midsize companies are increasingly recognizing the significance of warehouse management systems in today’s environment of integrated logistics, just-in-time delivery, and e-commerce fulfillment.

In practice, successful WMS solutions are generally designed to merge computer hardware, software, and peripheral equipment with improved operating practices for managing inventory, space, labor, and capital equipment in warehouses and distribution centers. Implementation of a WMS allows a company to increase its competitive advantage by reducing labor costs, improving customer service, increasing inventory accuracy, and improving flexibility and responsiveness. A WMS enables a company to manage inventory in real time, with information as current as the most recent order, shipment, or receipt and any movement in between.

 

Warehouse Management

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WMS Benefits

  • Faster inventory turns. A WMS can reduce lead times by limiting inventory movement and improving the accuracy of inventory records, thereby supporting a JIT environment. As a result, the need for safety stock is reduced, which increases inventory turnover and working capital utilization.

  • More efficient use of available warehouse space. In addition to reducing safety-stock requirements, a WMS can often increase available warehouse space by more efficiently locating items in relation to receiving, assembly, packing, and shipping points. This increased efficiency can both improve productivity and lower inventory holding costs significantly.

  • Reduction in inventory paperwork. Implementation of a real time WMS can significantly reduce the paperwork traditionally associated with warehouse operations, as well as ensure timely and accurate flow of inventory and information. Receiving reports, pick tickets, move tickets, packing lists, etc., which are typically maintained as hard copies, can all be maintained electronically.

  • Improved cycle counting. Companies can use WMS to capture relevant data (e.g., frequency of movement, specific locations, etc.) to systematically schedule personnel for cycle counts. Such cycle counts not only can improve the accuracy of inventory records for planning purposes, but also can eliminate or reduce the need for complete, costly physical inventories.

  • Reduced dependency on warehouse personnel. Implementing a comprehensive WMS facilitates standardization of inventory movements, picking methods, and inventory locations. This standardization helps to minimize reliance on informal practices, resulting in reduced training costs and lower error rates.

  • Enhanced customer service. By streamlining processes from order to delivery, companies can more accurately determine product availability and realistic delivery dates. A WMS can automatically identify and release back-ordered inventory and also can reduce returns as a result of increased shipment accuracy.

  • Improved labor productivity. A WMS helps optimize material flow, typically by incorporating several inventory picks into one or by “cross docking”. Cross docking is a process that routes incoming shipments to the location closest to the outbound shipping dock, thereby reducing warehouse handling.

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Advantages for WMS Users

For Management: WMS can help management to access an instant picture of

  • How much inventory exists in the warehouse

  • How many orders are currently being shipped

  • What are the stages of processing of pending orders

  • Staff productivity details

  • Goods shipped by the warehouse over any given period of time.

The warehouse management can determine how much inventory exists in the various stages of processing unlike in non-automated warehouse management.

Sales people can determine how much inventory is available and can relate better to the warehouse staff thus bettering their Customer Relationship levels. Customer Managers can reserve inventory for a customer thereby ensuring that it will not be shipped to anyone else. Inventory Managers can track transactions at a very fine detail to diagnose unexpected sudden changes in inventory. For example, if we had thousands of pieces of some SKU yesterday and today we don’t have any, then where did they go? Were they shipped to some other customer? Were they sent to some other warehouse of the company to be shipped from there? Or did they get lost or were picked away? WMS helps answering such problems. The reports generated during checking processes enable policy decision to be taken about the reliability of the suppliers. WMS is designed to be flexible i.e., the process flow of the DC/Warehouse can now be modified easily as business needs change.

For Warehouse Supervisors: Productivity reports for each operator can now be generated and used to implement productivity based remuneration schemes or to fire unproductive employees. For those warehouses that have to cope up with Union problems these reports can help the company tremendously. Efficient tracking of warehouses activities are possible with WMS as it provides a comprehensive set of web-enabled reports detailing all the activities happening in the warehouse and their effect on the inventory management. WMS also helps to detect bottlenecks in operations, which can increase the overall throughput of the warehouse.

For Warehouse Operators: WMS provides graphical user interfaces (GUIs) wherein most of the time the operator has to just scans the barcodes. Default navigation of cursor on the screen mimics the standard business rule. Thus WMS eases the operator’s task and makes the data input process fast, increasing the overall efficiency of the operator. Some programs like Locating and Pulling are especially designed to run on hand-held radio frequency terminals. These terminals make the task of pickers and locators easy, as these are easy to carry. Modern WMS programs have been coded with extra emphasis on scanner based data input to minimize the need for keyboard or mouse input.

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About this Blog

July 5th, 2007

This Blog is designed for individuals in the warehousing business to discuss topics that pertain to warehousing, material handling and distribution. This blog will cover all the leading issues and problems related to optimally running warehousing operations in a supply chain across different industry sectors including manufacturing and retail.

It is an open forum for discussion that encourages warehouse managers to visit often and share their ideas.

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The Benefits of investing in a Wireless Warehouse Management Solution (WMS)

June 27th, 2007

With skyrocketing labor and logistics costs and constant pressure on margins, warehouse efficiency is a must.

Before wireless WMS came into the picture, stores received boxes of stock accompanied by paperwork detailing items in the delivery. Staff members then manually checked each box’s contents against the manifest. Using this method, store staff could not see what items should be in which box, or whether items were missing until each box had been checked. It was also difficult to tell whether all ordered boxes had been received.

How does wireless WMS solution works
Wireless warehouse solution works by linking warehouse workers to the backend application server where warehouse activities are being recorded via a wireless handheld device. The device tells employees where to go to pick, put away, count, or move product within the plant. This translates to a better control over the movement and storage of materials within the warehouse, it maximise the efficiency of the receipt and shipment of goods, optimise warehouse space utilization and know at all times exactly where goods are stored,- allowing employees to improve and maintain high customer service levels.

How would it Benefits your warehouse p icking
The wireless solution allows staff to streamline workflow. On entering employee ID, the device shows the next batch to be picked up according to priority. The system directs the picker via the wireless handheld device to the specified location and scans the product barcode to confirm the correct item has been picked in the correct quantity. In other words wireless WMS assign employees specific areas of responsibility in the warehouse.
The barcode data is entered into the WMS, including the measurements, location, number of products in a box, number of boxes on a pallet and storage conditions and provides up to minute information for picking of a single order, multiple orders for different customers.

Receiving
When items are received to be put away, the staff members scan a bar code on the box. The bar code when scanned reveals information about the box’s contents. Items from the box are scanned and results are compared so discrepancies are immediate obvious. The software then directs warehouse staff to put away items into a suitable location.
Solution also allows partial deliveries and stores can elect to receive stock carton by carton, depending on immediate needs.

Streamlining WMS workflow & prerequisites
With WMS solution, sales staff can provide accurate information to customers about stock availability; Warehouse staff can find items quickly and easily.
The WMS solution combines front and back end technology and because it is a web based solution it’s highly extensible and platform independent; all you need is a browser and a wireless handheld device to work with. WMS retrieves and stores information in the centralised database as the server; it cuts the risk of data synchronization errors and eliminates duplicate entries.

The WMS is aid to offer greater efficiency and accuracy to businesses, through increased pick rates, decreased errors, higher compliancy, and accurate forecasting of warehouse resources and demands.

“The new system has drastically reduced the manual workload for our staff. Our staff has estimated that the productivity gains from WMS picking and receiving is around 40%,” Isotherm group logistics manager, Zahid Said.

Author: Nasir Ayub – Project Manager Naxtor Technologies

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WMS GLOSSARY

May 11th, 2007
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
2D bar code Two-dimensional bar code based on a flat set of rows of encrypted data in the form of bars and spaces, normally in a rectangular or square pattern.
3D bar code Three-dimensional bar code based on a physically embossed or stamped set of encrypted data interpreted by variations in height rather than contrast between spaces and bars (as used in 2D bar codes). Often used in environments where labels can not be easily attached to items.
A

ASN

Advance Shipping Notification. An EDI transaction sent ahead of the shipment listing its contents and shipping information.

A message, usually sent through EDI, from a vendor to a customer at the time of the vendor shipment that notifies the customer of the order, item and quantity information. Some customers may refuse receipt or penalize the vendor if the ASN is not communicated at shipment time or within a specified time frame.

AS/RS

(Automatic Storage and Retrieval System) Automated, robotic system for storing and retrieving items in a warehouse.

Activity based costing (ABC)

Costing method that breaks down overhead costs into specific activities

Audit

Verification of the accuracy of data

Aging The separation of invoices, orders, inventory and production lots into time buckets based on due dates, receipt dates, expiration dates, or other factors. Used to focus attention on past due and most urgent items.
B
Blind Receiving Receiving goods in a DC without any PO or ASN is termed as blind receiving.
Build to Order (BTO) Kit

An item that consists of multiple components, but is not pre-assembled or stocked

Back flush Method for issuing (reducing on-hand quantities) materials to a manufacturing order.
Batch picking Order picking methods where orders are grouped into small batches, an order picker will pick all orders within the batch in one pass. In other words, warehousing process in which goods are selected by pickers in quantities to satisfy the demand for more than one order. Goods are first picked by SKU, and later sorted by order or delivery address
Back-Order Unfilled request for issue of warehouse stock
BOL, Bill of Lading Document by which a transportation line acknowledges receipt of freight and contracts for its movement
BOM, Bill of Material Lists materials (components or ingredients) required to produce an item.
Bar Code A series of vertical bars of varying widths that contains encoded information. Typically printed to a label. Used for computerized inventory control.
Bar Code Label Printing In WMS, the ability to print bar code labels to a standard or bar code printer.
Batch Terminal Communications The connection between the PC and Batch handheld for purposes of transferring data or WMS program setting.
Bulk Storage Area Main storage area for inventoried items in the warehouse
Bar Code Labels In WMS, labels that use bar code symbology to capture inventory information. Can be created within the WMS workstation application or a separate bar code application.
Backorder A current or past due customer order (or line item) that cannot be shipped due to lack of inventory availability.
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C
Contract warehouse Business that handles shipping, receiving, and storage of products on a contract basis
Critical Stock Commodity that must be maintained in inventory, though little used, to respond to expressed need
Carrier The external commercial entity responsible for transporting a shipment. Carriers may specialize in small packages, LTL (less-than-truckload), full truckloads (TL), rail, air, or sea.
Cross Docking An efficient distribution approach in which merchandise is pre-packed by the store and moved directly from the receiving dock to the shipping dock. Eliminates the need to place inventory in storage.
CCD Scanner A nice compromise in price and performance between a pen and a laser, this Charged Coupled Device (CCD) scans up to 200 times per second and reads from as far as 4 inches from the bar code. Very durable.
Cycle Counts A way of physically counting/verifying inventory levels in sections of a store or DC, usually more efficiently than other methods. In the WMS workstation application, you are able to specify the frequency of item counting by entering a cycle period for the item.
Cycle Period The amount of time between a cycle count for an item.
Cubing The cubic size of the item may be created for the item’s units of measurement (i.e., each, box, and case) and stored in the item’s record (at the Item Data form). When prompted to perform a move, receipt, or put away, the system is able to determine space availability in a particular location. If a location has insufficient space to accommodate the material, the system directs the user to select another location. The user can also override and store the item in the location.
Customer A person or entity that buys goods or services from your operation.
Carousel A rotating or movable warehouse device used to store multiple, small parts for picking in a high usage volume environment.
Containerization The system and process of placing cargo material in a standard- size container, in which the contents are not rehandled as the container is moved between ship, rail, truck or other transportation modes.
Consolidation The combination of shipments from multiple points at an intermediate facility, reducing the number of individual shipments to end locations.
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D
DC Distribution Center
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Distribution Requirements Planning Determining the inventory level needed in warehouses to meet anticipated customer demand over time. It is used for inventory management and as a feed for MRP.
Data Synchronization The data transfer process between a handheld device and a desktop computer.
Directed Pick and Put Away WMS feature to directs the user to the desired location when picking inventory or putting away inventory. Used with the portable data collection terminal.
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E
Economic Order Quantity - (EOC) A level of quantity or inventory indicating that a re-order to replenish should be made in order to maintain or control a safe inventory.
Emergency Stock

Quantity of a commodity that must be maintained on hand at all times to provide for initial response to an unplanned catastrophic event.

Expiration Date In the WMS, the product expiration date may be used to assign an expiration date to an inventoried item. Commonly used with perishable inventory items, medicines, etc.
European Article Number (EAN) A superset of the Universal Product Code that includes the base UPC code and two or three additional characters that indicate the country that issued the number (not necessarily the country of origin for that product).
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F
Forward Pick Location

Generally, a “forward” location in the warehouse to which materials can be moved from bulk storage. Designated “forward pick locations” are important if you are implementing replenishment or location sequencing.

Fill rate

Sales order processing measurement that quantifies the ability to fill orders.

FIFO - First-in-first-out.

In warehousing describes the method of rotating inventory to used oldest product first

Flow Rack

A warehouse storage device where items are stocked at the rear and a conveyor is used to moved the items to the front for picking.

Full Truckload (FTL) Shipments rated on the use of a truck’s entire capacity based on weight or volume.
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G
GTIN (Global Trade Item Number) The new global term for the 14-digit numbering structure that encompasses UCC-12, EAN/UCC-8, EAN/UCC-13 & EAN/UCC-14.
H
Hold (or Quarantine) Designation for a Location Used in the WMS workstation application; when a location is given a quarantine (or hold) designation, it cannot be used to store or move items.
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I
Invoice (Bill)

List of charges or costs presented by a vendor to a purchaser, usually enumerating the items furnished, their unit and total costs

Inventory

The aggregate of all commodities in stock at a given time

Inventory Turnover Number of times inventory turns during a one year period.
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J
Just-in-Time (JIT) A manufacturing and inventory management philosophy that seeks to effectively manage resources and improve organizational effectiveness by identifying and eliminating sources of waste (anything that does not add to the customer’s perception of value). Among other areas, it focuses on the reduction of lead times, small lot sizes, flexible production facilities and workforces, elimination of quality defects, and the reduction of inventory levels to as close to zero as possible. Inventory is seen in the JIT philosophy as not necessarily an asset, but as an unnecessary cost and potential liability that lengthens lead times, increases the chance for obsolescence and hides inefficient processes and systems. It also emphasizes group and partner involvement in design, manufacturing and logistics.
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K
Kitting

The process of pulling a set of component items from stock to group them for production or for movement to another area. Kitting is usually done for a specific production or sales order.

Key Performance Indicator (KPI)

Indicators used to provide measurements of the defined priority and key success factors of a project or system.

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L
Lot

A production run or batch that can be isolated from other runs and identified with a specific set of material, production facility and process characteristics.

Lot Tracking

The process of tracking a given material lot up (into upper level items and customer/interplant orders) or down (into the lower level lots it consumed when produced, or the lot received from a vendor). Physical and system controls are required to provide the true source and destination of a given lot in a product recall or similar situation.

License Plate Number (LPN)

A document, tag, or label used to identify a unitized load.

Less Than Truckload (LTL)

A small shipment that does not qualify for full truckload (FTL) rates based on weight or volume, and normally has a longer delivery time due to consolidation with other LTL shipments.

Location

the place where the inventory is physically stored or staged.

Lead Time Time from date of inventory review or requisition date to delivery date, usually expressed as an average.
LIFO, Last-in-first-out Method for using the newest inventory first
Locator system Inventory-tracking systems that allow you to assign locations to your inventory to facilitate greater tracking and the ability to store product randomly. Prior to locator systems, warehouses needed to store product in some logical manner in order to be able to find it (stored in item number sequence, by vendor, by product description, etc.)
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M
Min-max Inventory system in which a minimum quantity and maximum quantity are set for an item
Manufacturing resource planning Process for determining material, labor and machine requirements in a manufacturing environment
Middleware Connectivity software, enabling an enterprise-wide range of data sources to be integrated into the decision-making database of the common reference model, is a strong requirement for success. Interfaces to various ERP, MRP, databases and specialized software are required for these translators between IT applications.
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N
O
Order Lead Time Time from a receipt of an order for a product through picking and delivery to a customer.
Order cycle

Time between orders of a specific item

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P
Parcel Manifest System Automated shipping system.
Put-Away In distribution, the movement of received goods to a storage area. It can involve intermediate staging.
Packing List Document that itemizes in detail the contents of a particular package or shipment.
Purchase order Document used to approve, track, and process purchased items.
Public warehouse Business that provides short or long-term storage to a variety of businesses, usually on a month-to-month basis
Pallet A temporary storage area that is usually portable; used for moving or storing inventory.
Paperless Picking and Receiving Receive new orders into inventory or pick existing orders electronically, without the use of a printed document.
Physical Inventory Inventories count of all items by location; usually performed with a portable data collection terminal.
Pick Sequence The location travel sequence when picking items.
Portable Data Collection Terminal (PDT) A portable device used to collect inventory data and perform inventory functions. Interfaces with the WMS through a separate Batch Portable or RF Server application.
Primary Location (for picking and put away)

A location established as the prime location for an item. Useful in location sequencing for picking, put away, and replenishment.

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Q
Quality Assurance Program planned to provide that goods purchased may be inspected and/or tested so that compliance with specifications may be determined.
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R
Return Material Authorization (RMA)

A document that governs the return of materials or merchandise, including quantity, amount, and timing of the return.

Random-Location Storage In warehouses, a storage technique in which received material is put away in any available space rather than a specific decided logical criteria.
Radio frequency (RF) (warehousing) It refers to the portable data collection devices that use radio frequency to transmit data to host system.
Reorder point Inventory level set to trigger reorder of a specific item.

Reorder Quantity

Number of units, determined by logical factors, scheduled for reorder when the reorder point is reached.

Receiving Area Area in the warehouse where goods are received.
Replenishment Used with the portable data collection terminal for replenishing inventory. Directs you to move material from a bulk location to a forward pick location.
RF Server The RF server that interfaces between the WMS database and an RF portable; it must be opened as a separate application.
RF Terminal An RF enabled wireless portable data terminal that uses the WMS RF server application.
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S
SKU Stock Keeping Unit An individual color, flavor, size, or pack of a product that requires a separate ID number to distinguish it from other items (a measure of an item of merchandise for inventory management). In inventory control and identification systems, it represents the smallest unit for which sales and stock records are maintained.
Snappiness A term used to reference the speed of the scanner. Depending on the testing method employed, snappiness may be measured by reads per minute, trigger to beep time, or trigger to output time. Various factors can affect snappiness, including ease of use (aiming), decoding software, bar code quality, and interface speed.
Stock Out Stock-out condition existing when a supply requisition cannot be filled from stock.
Stock-out Rate -The number of stock-outs per hundred line items picked
Scanner An electronic device that is used to read and transmit the information found in a bar code. A scanner device can integrate with or be added onto your handheld device. Use it to read the tracking number into Package Track.
Staging Area Area in the warehouse from which goods are shipped.
Seasonality Patterns of temporary periodic increases or decreases in demand
Shelf Life Amount of time it takes for an item to expire
Safety Stock The amount of stock you want to keep on hand to meet additional sales or delays in receipt of goods
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T
Tier 1, 2 supplier

A tier 1 supplier is the immediate or primary set of vendors directly used by a company, and tier 2 is a vendor to tier 1. In some industries the final customers or dominant chain partners are consolidating (reducing) their number of tier 1 suppliers, and requiring proof of the communications and fulfillment capabilities between tier 1 and tier 2.

Third party logistics provider (3PL)

An outsourced provider that manages all or a significant part of an organization’s logistics requirements and performs transportation, locating and sometimes product consolidation activities.

Task interleaving Term used in describing a warehouse management systems to mix tasks to reduce travel time. Sending a forklift driver to put away a pallet on his way to his next pick is a task interleaving example.
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U
Unit of Measure (UOM)

It describes how the quantity of an item is tracked in your inventory system. The most common unit of measure is “eaches,” which simply means that each individual item is considered one unit. An item that uses “cases” as the unit of measure would be tracked by the number of cases rather than by the actual piece quantity. Other examples of units of measure would include pallets, pounds, ounces, linear feet, square feet, cubic feet, gallons, thousands, hundreds, pairs, dozens.

Unit load

Material handling term that describes any configuration of materials that allow it to be moved by material handling equipment as a single unit

Universal Product Code (UPC) A numeric code used to identify a specific product, normally composed of a six digit code that identifies the manufacturer, a six digit code used by the manufacturer to identify the product, and a two digit check code.
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V
Vendor One who supplies or sells goods
Vendor-managed inventory The process of a supplier managing the inventory levels and purchases of the materials he supplies.
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W
Wedge Refers to any device inserted between the keyboard and the terminal that translates digital signals into keyboard codes. In a keyboard wedge application, the data resulting from the scanning of a bar code symbol is treated by the PC or terminal as if it originated from the keyboard, while the keyboard itself remains fully functional. Because the terminal or PC cannot differentiate between bar coded data and actual keyboard data, a keyboard wedge interface allows bar code reading capability to be rapidly added to an existing computer without changing the application software.
WINS Warehouse Information Network Standard. Uniforms EDI standard used in the warehouse industry and compatible with UCS Communications Standard.
WMS Warehouse Management System Computer software designed specifically for managing the movement and storage of materials throughout the warehouse. It supports daily tasks performed within a warehouse or distribution center including picking, shipping, cycle counting, and stock movement. Most WMS system utilize radio frequency technology for remote data entry.
Wave picking Variation on zone picking where rather than orders moving from one zone to the next for picking, all zones are picked at the same time and the items are later sorted and consolidated into individual orders/shipments.
Warehouse A structure designated for storage of things.
Work In Process (WIP) Material that has been partially processed but not yet transformed into its final state and not normally usable as is. The status of WIP material is usually described by its current routing operation location.
Warehouse Zone

A physically or logically segregated area within a warehouse defined by the type of material it contains (bulk or rack storage, hazardous material, etc.) or the division of equipment and personnel used to putaway, move and pick.

Wireless device

Any device that can communicate with other devices without being physically attached to them. Most wireless devices communicate through radio frequency.

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Zone Location designation that represents a storage area.
Zone Picking Order picking method where a warehouse is divided into several pick zones, order pickers are assigned to a specific zone and only pick the items in that zone, orders are moved from one zone to the next (usually on conveyor systems) as they are picked (also known as “”pick-and-pass”").”
Zero Inventory A term initially used to represent the optimum stock level in a just-in-time system and the idea that inventory is a liability instead of an asset.
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